Pick a Professional
How to pick a professional carpet cleaner and avoid the scams
Like any industry nowadays, cleaning has its cowboys who do a job and then disappear without giving a guarantee or receipt of works. Large companies often don't even know much about their employees until a piece of your jewellery goes missing or after a complaint and loss of the client.
If you choose your cleaner on price alone and so go for the lowest price, you may be receiving the lowest service. Cleaners need to be chosen for their thoroughness not on thrift alone.
I hope the information below will help you in choosing a professional, trustworthy service.
How do you pick a professional?
10 questions you need answered before booking a cleaner:
- Do they offer a money back guarantee?
- Can they provide recommendations?
- Can they provide me with a written fixed price quotation (not an estimate)?
- Will they do a pre-inspection?
- How long will it take for my carpets to dry (hrs maximum time)?
- Will they make it clear to me what is expected of them in order to carry out a good clean?
- Do they have training from a professional carpet cleaning body, if so which?
- Do they use approved products only?
- Can they produce Material Safety Data Sheets, if necessary?
- Do they have insurance?